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Nelson Police Department

*Important Announcement*

It has come to our attention that there is a fraud phone scam circulating in Nelson. Several reports have been made regarding a call received from a fraudulent number identified as (250) -352- 8229 claiming to be from the City of Nelson advising that their account is overdue and requesting $400. Please take note of the following helpful information to protect yourself against fraud and stay vigilant.

Protect Yourself from Scams:

Fraudsters are actively targeting community members through phone calls, text messages, social media, and email.

STOP — Take a moment before you act

VERIFY — Confirm who you are dealing with

PROTECT — Never share personal or banking information

Common warning signs:

Urgent requests for money or gift cards

Threats of arrest or legal action

Spoofed numbers – Caller ID may show a local or official-looking number even though it is not legitimate

Requests for passwords or verification codes

Investment or online relationship scams

Messages asking you to click suspicious links

Safety Tips:

Police or government agencies will NEVER demand payment by gift cards, cryptocurrency, or e-transfer

Hang up on suspicious callers

Do not click unknown links

Use strong passwords and two-factor authentication

Speak with a trusted family member before sending any money

Report it!

If you have, or believe you have, been a victim of cybercrime, fraud or any scam, please report it to Nelson Police Department (250) 354-3919, the National Cybercrime Coordination Centre (NC3) and the Canadian Anti-Fraud Centre (CAFC) using their new Online Reporting System or by phone at 1-888-495-850.

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